1. Understanding the Broader Perspective

In the initial stages of my digital transformation efforts, my focus was on resolving isolated challenges with my team. However, I soon recognized the importance of embracing a broader perspective. This means creating solutions that are interrelated rather than addressing issues in isolation. A cohesive digital architecture that aligns with the IT framework of the organization is essential.

2. Emphasizing Change Management

Digital technologies have significant potential, but their true value is realized only through actual use. Many sophisticated solutions go unused because they do not meet the needs of end-users. To enhance adoption, it’s crucial to engage users from the outset, understand their requirements, and begin with a minimum viable product. This strategy paves the way for effective digital transformation.

3. Favoring Stability over Complexity

Digitalization poses risks, particularly when it intersects with established processes. Maintaining stability in existing workflows is paramount. By simplifying solutions, concentrating on fundamental issues, and allowing for user flexibility, organizations can achieve benefits such as increased robustness, reduced core development time, and enhanced user acceptance.

4. Essential Skills for Digital Transformation

As a Digital Transformation Manager, creating innovative solutions is just one facet of my role. Equally vital are skills in Change Management, Project Management, Marketing to communicate value, and Operations to ensure stability and rapid recovery from setbacks.

5. Sustaining Digital Solutions

Failing to plan for the ongoing operation of a solution from the outset can lead to its short lifespan. It’s beneficial to consider how to maintain functionality early in the process. This foresight allows for better resource allocation, enabling more time for exciting new initiatives rather than troubleshooting issues.

Thank you for taking the time to read my reflections! These insights stem from my journey as the Head of Digital Transformation Management. If you're curious about my path to this role, you might find my previous article enlightening.

In the video titled "The 5 Most Difficult Digital Transformations of My Career," I share lessons learned from various consulting engagements, providing deeper insights into the complexities of digital transformation.